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Santa’s Secret Shop FAQ

1. What type of merchandise do you have?
Santa’s Secret Shop carries a complete selection of gift items. The items will include jewelry, major League sports items (including items from local teams), and family identified items such as mom and dad items.

2. What are the prices of your merchandise?
The items range in price from 15 cents to $10.00. Most items are in the one to three dollar range. Santa’s Secret shop can customize your order to include more or less of different priced items.

3. What does it cost?
The only cost associated with this program is the cost of the merchandise you do not return. All shipping, delivery and reorder costs, as well as, supplies associated with the program are all part of the program and do not incur an additional cost.

4. What does the organization do with left over merchandise?
Return it to Fun Services. All merchandise is on consignment, meaning the group only pays for what it does not return.

5. What if we run low on an item?
Just fill out our handy reorder form and fax it to us or just call us. We will have the merchandise to you the next day.

6. When does the group pay for the merchandise?
The bill is due at the time of pick up of your unsold merchandise.

7. How much does the organization make?
Fun Services believes that this program is best used as a service or learning project for the children and as such, it should not be considered as a major fundraiser. The profit you group makes is based entirely on how much you mark up the merchandise.

8. How do I know I am operating the shop correctly?
About a month before your shop, you will receive a success manual that will guarantee your success. Just read and follow the manual that has been written with over thirty years of experience and your shop will be a pleasure to operate. If you are still not sure, pick up the phone and speak to the owner.

9. What makes Fun Services different?
Fun Services started the Santa’s Secret Shop Program over 35 years ago in Ohio. Our experience and a vast network of Fun Services Distributors ensure that you have the best quality merchandise and service available. We wrote the book on this great program.